Privacy Policy

Last Updated: January 1, 2026

Effective Date: January 1, 2026

Introduction

Rengen Trade Info B.V. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rengentrade.info or use our services.

Data Controller Information

Rengen Trade Info B.V. is the data controller responsible for your personal information. Our contact details are:

Data Collection

We collect information about you in various ways when you use our services. The data we collect includes personal information that you voluntarily provide to us, information automatically collected when you use our website, and information from third-party sources when applicable.

Information You Provide

When you contact us, request our services, or interact with our website, you may provide us with personal information including:

  • Name and contact information (email address, phone number, postal address)
  • Company or organization details
  • Professional information and business requirements
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website information

How We Use Your Information

We use the personal information we collect for various business purposes. How we use your information depends on the services you use and your relationship with us. We use your data to provide our educational services trade solutions, respond to your inquiries, and improve our services.

Primary Uses

  • Providing and delivering our educational services trade solutions
  • Responding to your inquiries and customer service requests
  • Processing and fulfilling service requests
  • Sending administrative information and service updates
  • Improving our website and services
  • Conducting business analysis and market research

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Contract: To perform our services and fulfill contractual obligations
  • Legitimate Interest: To operate our business, improve services, and communicate with clients
  • Consent: For marketing communications and cookies (where required)
  • Legal Obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business
  • Legal Requirements: When required by law or to protect our rights and interests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of information and the purpose for processing.

Generally, we retain:

  • Contact and communication data for up to 7 years after last contact
  • Service-related information for the duration of our business relationship plus 7 years
  • Website analytics data for up to 26 months
  • Marketing consent records until consent is withdrawn plus 3 years

Your Rights

Under GDPR and applicable data protection laws, you have certain rights regarding your personal information:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data to another organization
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we are based in the Netherlands (EU), your personal data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.